A clear place to ask for help, explain the problem, and follow the progress. VIP PC Tech brings your support requests together in one secure portal.
New customer? Contact us to get your support account set up.
Give us the details once and keep the conversation connected to your request.
Tell us what is happening and what you need to get back to. We’ll review your request and help identify the next step.
Slow performance, error messages, and other desktop or laptop issues.
Wi-Fi connectivity, printers, and the devices you rely on to get things done.
Application issues, email setup, and questions about your technology.
Sign in and describe the issue. Include what you were doing and any error message you saw.
Follow updates, reply to questions, and upload helpful screenshots or diagnostic logs.
Review the status and conversation in your portal, with the history saved alongside the ticket.
Email support@vippctech.com to request an account. Once your account is created, a welcome email provides a private link to set your password.
Describe the device, the problem, when it started, and any error messages. Do not include passwords or other sensitive credentials.
Yes. Tickets support PNG, JPEG, and WebP screenshots, PDFs, and plain text logs, up to 5 MB per file. Files are available to users authorized to access the ticket.
Choose Forgot password on the sign-in page to request a new reset link.